E-commerce Support
By outsourcing e-commerce functions to ReCount FB, you can streamline operations and boost sales, allowing your business to focus on core activities and growth.
Order Management
- Customer Communication
- Sending Quotes
- Order Placement
- Order Processing
- Order Fulfillment
- Address Verification
- Shipping and Logistics
- Order Confirmation
Return & Exchange Management
- Reviewing and Providing Authorization
- Shipping Label Creation
- Inspection and Refund Processing
- Reason Analysis and Restocking
- Customer Communication
Inventory Management
- Tracking and Monitoring
- Demand Forecasting and Planning
- Supplier Management
- Purchase Management
- Stock Adjustments
- Inventory Valuation and Cost Management
- Product Lifecycle Management
- Returns and Defective Products
- Data Analysis and Reporting
Product & Brand Management
- Market Research and Analysis
- Product Development and Design
- Product Sourcing and Supply Chain Management
- Product Listing and Presentation
- Pricing and Promotion
- Customer Experience Enhancement
- Brand Identity and Marketing
- Quality Assurance and Customer Feedback
- Partnerships and Collaborations.
Omnichannel Management
- Multi-Channel Presence
- Unified Customer Experience
- Inventory Synchronization
- Cross-Channel Marketing
- Social Media Integration
- Data Analytics and Insights
- Localization and Personalization
- Continuous Optimization
- Collaboration with Third-Party Services
Vendor & Partner Management
- Vendor, Partner Selection and Onboarding
- Relationship Building and Communication
- Quality Control and Compliance
- Performance Monitoring and Evaluation
- New Product Development and Innovation
- Collaboration on Marketing and Promotions
- Data Sharing and Analytics
Financial Management (payment & Invoicing):
- Accounting and Bookkeeping
- Tax Compliance
- Payment Gateway Integration
- Subscription Management
- Invoicing and Billing
- Payment Processing and Reconciliation
- Financial Reporting and Analysis
- Vendor Payments and Supplier Relationships.
Marketing Management:
- Market Research and Analysis
- Content Creation and Marketing
Promotions and Campaigns
- Customer Engagement and Retention
Customer Support:
- Multichannel Support
- Product Knowledge and Assistance Order Status and Tracking
- Returns and Refunds Management
- Complaint Resolution
- Technical Support
- Personalization and Customer Segmentation
- Customer Feedback and Surveys
- Customer Loyalty Programs
- Community Engagement
- Post-Purchase Follow-ups
- Knowledge Base and Self-Service Resources
Reporting & Analytics
- Data Collection
- Performance Metrics Tracking
- Customer Segmentation and Analysis
- Marketing ROI and Campaign Analysis
- Predictive Analytics and Forecasting
- Reporting and Data Visualization
- Comprehensive Reporting
Managing CRMs
- Customer Data Management
- Personalized Marketing and Recommendations
- Customer Engagement and Communication
- Customer Support Integration.
SEO & General Marketing:
- Keyword Research and Optimization
- Link Building
- Technical SEO
- Paid Advertising (PPC)
- Social Media Marketing
Website Maintenance
- Content Management
- User Experience Enhancement
- Backup Management
Brand Partnership
- Strategic Alliances
- Collaborative Marketing Campaigns
- Exclusive Product Collaborations
- Content Collaboration
- Customer Engagement and Loyalty
Have Any Business Inquiries?
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